Call the Praktijklijn (GZA Hotline)
If you have a medical question, you can visit GZA on your COA location or call the Praktijklijn (GZA Hotline) via 088 – 112 2 112. You can reach the Praktijklijn 24 hours a day for medical emergencies. Besides that you can call the Praktijklijn from Monday until Friday between 8:30 and 17:00h to make an appointment, for instance.
When you call the Praktijklijn (GZA Hotline), it is practical to have your COA (Central Agency for the Reception of Asylum Seekers) client number at hand. You will now hear an options menu. If you select an option, it will be easier for us to help you. Whenever necessary, we will use an interpreter. The Praktijklijn staff features doctor’s assistants, who can always consult a general practitioner. The doctor’s assistant will help you with your question or problem. If necessary, they will make an appointment with a healthcare provider for you. Whenever you are forwarded to a different healthcare provider, the Praktijklijn (GZA Hotline) will make an appointment for you with the healthcare provider in question. You will receive an SMS or email with the time and date of the appointment.
What to do in case of emergency?
Is there a life-threatening situation, or do you need quick medical attention? Then you can call the Praktijklijn (GZA Hotline) on 088 – 112 2 112. Press 1 in case of emergency. The Praktijklijn employees will help you as quickly as possible. Only choose 1 in case of medical emergencies. In other situations, we ask you to keep listening to the tape.
Do you have serious tooth and/or chewing aches? Call the dentist line via 088 - 112 2 132. The dentist line can help you to make an appointment with a dentist, if necessary. You can reach the dentist line from Monday until Friday between 8.30 (8.30 AM) and 17.00 (5 PM).